Corrective Action | Rambo 4 Cramp-O-Matic Evo

Download the official Corrective Action Notice (PDF)

Products concerned:

• Rambo 4 cramp-o-matic Evo (RARAM4.COME)
• Rambo 4 cramp-o-matic Evo America (RARAM4.COME.A)

Dear Customer,
Following our Preliminary Safety Recall Notice published on 13 January 2026, we are writing to inform you about the corrective action we have defined for the mountaineering crampons listed above.

At Grivel, user safety is our highest priority, and we thank you for your cooperation.

Summary of the issue

As previously communicated, our post-market monitoring identified that the rear bail used on the Rambo 4 cramp-o-matic Evo and Evo America may disengage more easily than intended.

Because these products are personal protective equipment (PPE) used in mountaineering activities, users were instructed to stop using the product immediately as a precautionary measure.

Corrective action

After careful technical evaluation, we have defined the following corrective action:

Replacement of the rear bail with the rear bail used on the previous “Rambo 4 cramp-o-matic” model (non-Evo).

This rear bail:

• provides more secure retention;
• has proven reliable in use;
• was part of a previously certified configuration; and
• restores the crampon to a safe and compliant condition.

What we will do

We will provide, free of charge, a replacement rear bail from the previous non-Evo model, together with clear installation instructions.

If you purchased directly from Grivel, we will contact you to arrange shipment.
If you purchased from a retailer, please contact us so that we can arrange shipment of the replacement part.

Once requested, we expect to ship the replacement rear bail within approximately 5–10 working days, depending on destination.

If you prefer not to install the part yourself, we will provide an alternative solution.

What you need to do

1. Do not use the crampons until the corrective action has been completed.
2. Contact Grivel at support@grivel.jp to request the replacement rear bail, indicating:
   
   the product model,
   your country,
   your shipping address, and
   whether the product was purchased directly from Grivel or from a retailer.
   
   If the product was purchased from a retailer, please also let us know the name of the retailer, if available, to help us update our records.
3. Once the replacement rear bail has been installed following the provided instructions, you may resume normal use of the crampons.

Once the corrective action has been completed, we kindly ask you to let us know, so that we can update our records.

Products not affected

• Rambo 4 cramp-o-matic (RA077A41)
• Rambo 4 cramp-o-matic America (RA077A41A)

Support

If you have any questions or need assistance, please contact us at:
support@grivel.jp

We sincerely apologize for the inconvenience and thank you for your understanding and trust in Grivel.

Kind regards,
Grivel srl